Chauvet Scorpion RGY User Manual download pdf (Page 20)

Page 20 of 24 Scorpion™ RVM/RGY/GVC User Manual (Rev. 01e)

General Troubleshooting

Symptom

Possible Cause

Possible Action

Circuit breaker

or fuse keeps

blowing

 Excessive load on the circuit

 Make sure that the total load

does not exceed 80% of the

breaker or fuse nominal current

 Short circuit along the power

lines

 Check the power lines and

power cords

Product does

not power up

 No energy on power outlet

 Check power outlet

 Change to another outlet

 Loose or damaged power cord

 Check the power cord

 Blown fuse

 Replace blown fuse with a

good one of the same type and

rating

 Internal problem

 Send product for repair

Fixture does not

respond to DMX

 Wrong starting address on the

fixture

 Set the correct starting address

on the fixture

 Use the right fader(s) on the

controller

 Wrong DMX personality on the

fixture

 Set the correct DMX personality

on fixture

 Assign the faders accordingly

 Wrong polarity setting on the

DMX controller

 Change the signal polarity on

the controller

 Loose or damaged DMX cable

 Check the DMX cable before

the faulty unit

 Internal problem

 Send product for repair

Intermittent DMX

Problems

 Signal cables are not DMX

compatible

 Replace non DMX cables with

true DMX cables

 Interference with AC or radio

signals

 Keep DMX cables away from

AC wires or radio equipment

 DMX cable too long

 Install an optically coupled

DMX amplifier right before the

fixture with intermittent

problems

 Too many fixtures connected

 Install an optically coupled

DMX amplifier after unit #32

 Terminator not connected

 Install a terminator, as indicated

in “DMX Primer”.

If you still experience problems after trying the above solutions, contact CHAUVET®

Technical Support.

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Chauvet Scorpion RGY User Manual Page 20

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