Chauvet 200B User Manual download pdf (Page 11)

Appendix

LED-PAR200B User Manual 11 2010-03-09/15:03

Returns Procedure

Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued.

Package must be clearly labeled with a Return Merchandise Authorization Number (RMA #).

Products returned without an RMA # will be refused. Call CHAUVET® and request RMA # prior to

shipping the fixture. Be prepared to provide the model number, serial number and a brief description

of the cause for the return. Be sure to properly pack fixture, any shipping damage resulting from

inadequate packaging is the customer’s responsibility. CHAUVET® reserves the right to use its own

discretion to repair or replace product(s). As a suggestion, proper UPS packing or double-boxing is

always a safe method to use.

Claims

Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be

reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify and

submit claims with the shipper in the event that a fixture is damaged due to shipping. Any other claim

for items such as missing component/part, damage not related to shipping, and concealed damage,

must be made within seven (7) days of receiving merchandise.

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Chauvet 200B User Manual Page 11