Chauvet COLORdash Batten-Quad 6 User Manual download pdf (Page 20)

Technical Information

-16- COLORdash™ Batten-Quad 6 User Manual Rev. 5

5. Technical Information

Product

Maintenance

To maintain optimum performance and minimize wear, you should clean this product

frequently. Usage and environment are contributing factors in determining the cleaning

frequency.

As a rule, clean this product at least twice a month. Dust build-up reduces

light output

performance and can cause overheating. This can lead to reduced light source life and

increased mechanical wear.

To clean your product:

• Unplug the product from power.

• Wait until the product has cooled.

• Use a vacuum (or dry compressed air) and a soft brush to remove dust collected on

the external vents and accessible internal components.

• Clean all external surfaces with a mild solution of non-ammonia glass cleaner or

isopropyl alcohol.

• Apply the solution directly to a soft, lint-free cotton cloth or a lens cleaning tissue.

• Wipe any dirt or grime to the outside edges of the lens surface.

• Gently polish the lens surfaces until they are free of haze and lint.

Always dry the external surfaces thoroughly and carefully after cleaning them.

Returns

You must send the product prepaid, in the original box, and with the original packing and

accessories. CHAUVET® will not issue call tags.

Call CHAUVET®

and request a Return Merchandise Authorization (RMA) number

before shipping the product. Be pr

epared to provide the model number, serial number,

and a brief description of the cause(s) for the return.

Clearly label the package with an RMA number. CHAUVET®

will refuse any product

returned without an RMA number.

DO NOT write the RMA number directly on the box. Instead, write it on a properly

affixed label.

Once you have received the RMA number, include the following information on a piece

of paper inside the box:

• Your name

• Your address

• Your phone number

• The RMA number

• A brief description of the problem(s)

Be sure to pack the product properly. Any shipping damage resulting from inadequate

packaging will be the customer’s responsibility. FedEx packing or double-

boxing are

recommended.

CHAUVET® reserves the right to use its own discretion to repair or replace

returned product(s).

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Chauvet COLORdash Batten-Quad 6 User Manual Page 20

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