Chauvet COLORrail User Manual download pdf (Page 17)

COLORrail™ IRC User Manual (Rev. 03) Page 17 of 22

ECHNICAL

NFORMATION

General Maintenance

Dust build up reduces light output performance and can cause overheating. This can lead

to reduction of the light source’s life. To maintain optimum performance and minimize

wear, you should clean your lighting fixtures at least twice a month. However, be aware

that usage and environmental conditions could be contributing factors to increase the

cleaning frequency.

To clean this fixture, follow the instructions below:

 Unplug the fixture from power.

 Wait until the fixture is cold.

 Use a vacuum (or dry compressed air) and a soft brush to remove dust collected on

the external surface.

 Apply the solution directly to a soft, lint free cotton cloth or a lens cleaning tissue.

General Troubleshooting

Symptom Possible Cause Possible Action

Circuit breaker or

fuse keeps blowing

 Excessive load on the

circuit

 Make sure that the total load does not exceed 80% of the

breaker or fuse nominal current

 Short circuit along the

power lines

 Check the power lines and power cords

Product does not

power up

 No energy on power outlet  Check power outlet

 Change to another outlet

 Loose or damaged power

cord

 Check the power cord

 Blown fuse  Replace blown fuse with a good one of the same type and

rating

 Internal problem  Send product for repair

Fixture does not

respond to DMX

 Wrong starting address on

the fixture

 Set the correct starting address on the fixture

 Use the right fader(s) on the controller

 Wrong DMX personality on

the fixture

 Set the correct DMX fixture’s personality

 Assign the faders accordingly

 Wrong polarity setting on

the DMX controller

 Change the signal polarity on the controller

 Loose or damaged DMX

cable

 Check the DMX cable before the faulty unit

 Internal problem  Send product for repair

Intermittent DMX

Problems

 Signal cables are not DMX

compatible

 Replace non DMX cables with true DMX cables

 Interference with AC or

radio signals

 Keep DMX cables away from AC wires or radio equipment

 DMX cable too long  Install an optically coupled DMX amplifier right before the

fixture with intermittent problems

 Too many fixtures

connected

 Install an optically coupled DMX amplifier after unit #32

 Terminator not connected  Install a terminator, as indicated in the “DMX Primer” section.

If you still experience problems after trying the above solutions, contact

CHAUVET® Technical Support.

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Chauvet COLORrail User Manual Page 17

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