Chauvet Q-Spot 360-LED User Manual download pdf (Page 24)

Technical Information

Q-Spot 260-LED User Manual Rev. 01d -20- April 7, 2010

Returns

Procedure

The user must send the merchandise prepaid, in the original box, and with its original

packing and accessories. CHAUVET® will not issue call tags.

Call CHAUVET® and request a Return Merchandise Authorization Number (RMA #)

before shipping the fixture. Be prepared to provide the model number, serial number

and a brief description of the cause for the return.

The user must clearly label the package with a Return Merchandise Authorization

Number (RMA #). CHAUVET® will refuse any product returned without an RMA #.

DO NOT write the RMA # directly on the box. Instead, write it on a properly

affixed label.

Once you are given an RMA #, please include the following information on a piece of

paper inside the box:

• Your name

• Your address

• Your phone number

• The RMA #

• A brief description of the symptoms

Be sure to pack the fixture properly. Any shipping damage resulting from inadequate

packaging will be the customer’s responsibility. As a suggestion, proper UPS packing

or double-boxing is always a safe method to use.

CHAUVET® reserves the right to use its own discretion to repair or replace

returned product(s).

Claims

The carrier is responsible for any damage incurred during shipping. Therefore, if the

received merchandise appears to have damages caused during shipping, the customer

must submit the damage report and any related claims with the carrier, not

CHAUVET®. The customer must submit the report upon reception of the damaged

merchandise. Failure to do so in a timely manner may invalidate the customer’s claim

with the carrier.

For other issues such as missing components or parts, damage not related to shipping,

or concealed damage, the customer must make claims to CHAUVET® within seven (7)

days of receiving the merchandise.

World Wide

General Information

CHAUVET®

3000 North 29th Court

Hollywood, FL 33020

Voice: (954) 929-1115

Fax: (954) 929-5560

Toll free: (800) 762-1084

Technical Support

Voice: (954) 929-1115 (Press 4)

Fax: (954) 929-5560 (Attention: Service)

World Wide Web

www.chauvetlighting.com

1 2 ... 19 20 21 22 23 24 25 26 27 28 29 30 31 32

Comments to this Manuals

No comments

Chauvet Q-Spot 360-LED User Manual Page 24

Comments to this Manuals

Related products and manuals for Floodlights Chauvet Q-Spot 360-LED