Chauvet Scorpion Scan 3D EU User Manual download pdf (Page 60)

Page 60 of 60 Manuel de l’Utilisateur Scorpion™ 3D RGB (Rev. 3)

To get support or return a product:

• In the U.S., contact CHAUVET® World Headquarters.

• In the UK or Ireland, contact CHAUVET® Europe Ltd.

• In any other country, DO NOT contact CHAUVET®. Instead, contact your local

distributor. See www.chauvetlighting.com for distributors outside the U.S., UK, or

Ireland.

If you are located outside the U.S., UK, or Ireland, contact your distributor

and follow their instructions on how to return CHAUVET® products to

them. Visit our website for contact details.

Returns

Call the corresponding CHAUVET®

Technical Support office and request a Return

Merchandise Authorization (RMA) number before shipping the product. Be prepared to

provide the model number, serial number, and a brief description of the cause for the

return.

Send the merchandise prepaid, in

its original box, and with its original packing and

accessories. CHAUVET® will not issue call tags.

Clearly label the package with the RMA number. CHAUVET®

will refuse any product

returned without an RMA number.

Write the RMA number on a properly affixed label. DO NOT write the RMA

number directly on the box.

Before sending the product, clearly write

the following information on a piece of paper

and place it inside the box:

• Your name

• Your address

• Your phone number

• The RMA number

• A brief description of the problem

Be sure to pack the product

properly. Any shipping damage resulting from inadequate

packaging will be your responsibility. FedEx packing or double-boxing are

recommended.

CHAUVET® reserves the right to use its own discretion to repair or replace

returned product(s).

CHAUVET®

World Headquarters

General Information

Address: 5200 NW 108th Avenue

Sunrise, FL 33351

Voice: 954-577-4455

Fax: 954-929-5560

Toll free: 1-800-762-1084

CHAUVET® Europe Ltd.

United Kingdom & Ireland

General Information

Address: Unit 1C

Brookhill Road Industrial Estate

Pinxton, Nottingham, UK

NG16 6NT

Voice: +44 (0)1773 511115

Fax: +44 (0)1773 511110

Technical Support

Voice: 954-577-4455 (Press 4)

Fax: 954-756-8015

Email: tech@chauvetlighting.com

Technical Support

Email: uktech@chauvetlighting.com

World Wide Web

www.chauvetlighting.com

World Wide Web

www.chauvetlighting.co.uk

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Chauvet Scorpion Scan 3D EU User Manual Page 60

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