Chauvet Obsession LED 2.0 User Manual download pdf (Page 14)

Page 14 of 20 Obsession™ LED 2.0 User Manual (Rev. 03)

General Troubleshooting

Symptom Possible Cause Possible Action

Circuit breaker or

fuse keeps blowing

 Excessive load on the circuit

 Make sure that the total load does not

exceed 80% of the breaker or fuse nominal

current

 Short circuit along the power lines  Check the power lines and power cords

Product does not

power up

 No energy on power outlet  Check power outlet

 Change to another outlet

 Loose or damaged power cord  Check the power cord

 Blown fuse

 Replace blown fuse with a good one of the

same type and rating

 Internal problem  Send product for repair

Product does not

respond to DMX

 Wrong starting address on the

product

 Set the correct starting address on the

product

 Use the right fader(s) on the controller

 Wrong DMX personality on the

product

 Set the correct DMX product’s personality

 Assign the faders accordingly

 Wrong polarity setting on the DMX

controller

 Change the signal polarity on the controller

 Loose or damaged DMX cable  Check the DMX cable before the faulty unit

 Internal problem  Send product for repair

Intermittent DMX

Problems

 Signal cables are not DMX

compatible

 Replace non DMX cables with true DMX

cables

 Interference with AC or radio

signals

 Keep DMX cables away from AC wires or

radio equipment

 DMX cable too long

 Install an optically coupled DMX amplifier

right before the product with intermittent

problems

 Too many products connected

 Install an optically coupled DMX amplifier

after unit #32

 Terminator not connected

 Install a terminator, as indicated in the DMX

Primer section.

If you still experience problems after trying the above solutions, contact

CHAUVET® Technical Support.

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Chauvet Obsession LED 2.0 User Manual Page 14

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