Chauvet COLORdash Par User Manual download pdf (Page 19)

Technical Information

COLORdash™ Par-Tri User Manual Rev. 02b -15-

Troubleshooting Guide

Symptom Cause(s) Action(s)

Low light intensity

 Dirty lens assembly  Clean the fixture regularly

 Misaligned lens assembly  Install lens assembly properly

A single tri-color LED

does not illuminate

 Faulty LED  Replace the LED board

 Faulty LED board  Replace the LED board

 Faulty LED Driver board  Replace the LED Driver board

None of the tri-color

LEDs illuminate

 Faulty LED Driver board  Replace the LED Driver board

 Faulty LED wiring  Repair or replace wiring

 Faulty Display board  Replace the Display board

Breaker/Fuse keeps

blowing

 Excessive circuit load  Check total load placed on the electrical

circuit

 Short circuit along the power wires  Check for a short in the electrical wiring

Fixture does not power

 No power  Check for power on power outlet

 Loose or damaged power cord  Check power cord

 Blown fuse  Replace fuse

 Faulty internal power supply  Replace internal power supply

Fixture does not respond

to DMX

 Wrong DMX addressing  Check Control Panel and unit addressing

 Damaged DMX cables  Check DMX cables

 Wrong polarity on the controller  Check polarity switch settings on the

controller

 Loose DMX cables  Check cable connections

 Faulty DMX interface  Replace the Display/Main board

 Faulty Display/Main board  Replace the Display/Main board

DMX signal problems

 Non DMX cables  Use only DMX compatible cables

 Bouncing signals  Install terminator as suggested

 Long cable / low level signal  Install an optically coupled DMX splitter right

after the fixture with the strong signal

 Too many fixtures  Install an optically coupled DMX splitter after

unit #32 or before

 Interference from AC wires  Keep DMX cables separated from power

cables or fluorescent/black lights

If you still experience technical problems after trying the above solutions, contact

CHAUVET® Technical Support.

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Chauvet COLORdash Par User Manual Page 19

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