Chauvet Obey 70 User Manual download pdf (Page 23)

7. Appendix 23 10/28/2010 4:27 PM

General Maintenance

To maintain optimum performance and minimize wear, fixtures should be cleaned frequently.

Usage and environment are contributing factors in determining frequency. As a general rule,

fixtures should be cleaned at least twice a month. Dust build up reduces light output performance

and can cause overheating. This can lead to reduced lamp life and increased mechanical wear.

Be sure to power off fixture before conducting maintenance.

• Unplug fixture from power.

• Use a vacuum or air compressor and a soft brush to remove dust collected on external

vents.

• Clean all lenses when the fixture is cold with a mild solution of glass cleaner or

Isopropyl Alcohol and a soft lint free cotton cloth or lens tissue.

• Apply solution to the cloth or tissue and drag dirt and grime to the outside of the lens.

• Gently polish optical surfaces until they are free of haze and lint.

Always dry the parts carefully after cleaning them.

Never spin a fan using compressed air.

TECHNICAL SPECIFICATIONS

Returns Procedure

Returned merchandise must be sent prepaid and in the original packing; call tags will not be

issued. Package must be clearly labeled with a Return Merchandize Authorization Number (RMA

#). Products returned without the RMA # will be refused. Call CHAUVET® and request an RMA #

prior to shipping the fixture. Be prepared to provide the model number, serial number and a brief

description of the cause for the return. Be sure to pack fixture properly; any shipping damage

resulting from inadequate packaging is the customer’s responsibility. As a suggestion, proper

UPS packing or double-boxing is always a safe method to use. CHAUVET® reserves the right to

use its own discretion to repair or replace product(s).

If you are given an RMA #, please include the following information on a piece of paper

inside the box:

1) Your name

2) Your address

3) Your phone number

4) The RMA #

5) A brief description of the symptoms

Claims

Damage incurred in shipping is the responsibility of the shipper; therefore, the damage must be

reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify

and submit claims with the shipper in the event that a fixture is damaged due to shipping. Any

other claim for items such as missing component/part, damage not related to shipping, and

concealed damage, must be made within seven (7) days of receiving merchandise.

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Chauvet Obey 70 User Manual Page 23