Chauvet Nexus User Manual download pdf (Page 36)

Technical Information

-34- Nexus™ 4x4 User Manual Rev. 4

5. Technical Information

Product

Maintenance

Returns

To maintain optimum performance and minimize wear, you should clean this product

frequently. Usage and environment are contributing factors in determining the cleaning

frequency.

As a rule, clean this product at least twice a month. Dust build-up reduces light output

performance and can cause overheating. This can lead to reduced light source life and

increased mechanical wear.

To clean your product:

1. Unplug the product from power.

2. Wait until the product has reached room temperature.

3. Use a vacuum (or dry compressed air) and a soft brush to remove dust collected on the

external vents.

4. Clean all external surfaces with a mild solution of non-ammonia glass cleaner or isopropyl

alcohol.

5. Apply the solution directly to a soft, lint-free cotton cloth or a lens cleaning tissue.

6. Wipe any dirt or grime to the outside edges of the lens surface.

7. Gently polish the lens surfaces until they are free of haze and lint.

Always dry the external surfaces thoroughly and carefully after cleaning them.

Do not spin the cooling fans using compressed air because you could damage them.

• The product must be sent prepaid, in the original box, and with the original packing and

accessories. Chauvet will not issue call tags.

• Call Chauvet and request a Return Merchandise Authorization (RMA) number before

shipping the product. Be prepared to provide the model number, serial number, and a brief

description of the cause(s) for the return.

• Clearly label the package with an RMA number. Chauvet will refuse any product returned

without an RMA number.

Do not write the RMA number directly on the box. Write it on a label affixed to the box.

Once you have received the RMA number, include the following information on a piece of

paper inside the box:

• Your name

• Your address

• Your phone number

• The RMA number

• A brief description of the problem(s)

Be sure to pack the product properly. Any shipping damage resulting from inadequate

packaging will be the customer’s responsibility. FedEx packing or double boxing is

recommended.

Chauvet reserves the right to use its own discretion to repair or replace returned

product(s).

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Chauvet Nexus User Manual Page 36

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