Chauvet SlimBANK User Manual download pdf (Page 19)

SlimBANK™ TRI-18 User Manual Page 19 of 19

Returns

To return a product or request support:

• In the U.S., contact CHAUVET® World Headquarters (see below).

• In the UK or Ireland, contact CHAUVET® Europe Ltd. (see below).

• In any other country, DO NOT contact CHAUVET®. Contact your distributor. See

www.chauvetlighting.com

for distributors outside the U.S., United Kingdom, or

Ireland.

If you live outside the U.S.

, United Kingdom, or Ireland, contact your distributor of record

and follow their instructions on how to return CHAUVET® products to them. Visit our

website for contact details.

Call the corresponding CHAUVET® Technical Support office and request a Return

Merchandise Authorization (RMA) number before shipping the product. Be prepared to

provide the model number, serial number, and a brief description of the cause for the

return.

You must send the merchandise prepaid, in its original box, and with its original packing

and accessories. CHAUVET® will not issue call tags.

Clearly label the package with the RMA number. CHAUVET® will refuse any product

returned without an RMA number.

Write the RMA number on a properly affixed label. DO NOT write the RMA number

directly on the box.

Before sending the product, clearly write the following information on a piece of paper

and place it inside the box:

• Your name

• Your address

• Your phone number

• RMA number

• A brief description of the problem

Be sure to pack the product properly. Any shipping damage resulting from inadequate

packaging will be your responsibility. FedEx packing or double-boxing are

recommended.

CHAUVET® reserves the right to use its own discretion to repair or replace

returned product(s).

World Headquarters

CHAUVET®

General Information

Address: 5200 NW 108th Avenue

Sunrise, FL 33351

Voice: (954) 577-4455

Fax: (954) 929-5560

Toll free: (800) 762-1084

United Kingdom & Ireland

CHAUVET® Europe Ltd.

General Information

Address: Unit 1C

Brookhill Road Industrial Estate

Pinxton, Nottingham, UK

NG16 6NT

Voice: +44 (0)1773 511115

Fax: +44 (0)1773 511110

Technical Support

Voice: (954) 577-4455 (Press 4)

Fax: (954) 756-8015

Email: tech@chauvetlighting.com

Technical Support

Email: uktech@chauvetlighting.com

World Wide Web

www.chauvetlighting.com

World Wide Web

www.chauvetlighting.co.uk

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